att return phone instructions
Up to 6 cash back Big on features and small on price our 4-8 line office phones conference speakerphones and headsets have you covered. Your equipment needs to be returned to ATT proceed to Step 2 You own your equipment and it should not be returned Step 2 - Two Convenient No-Cost-To-You Return Options.
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From a corporate-owned AT.
. Backup your personal data using a backup and storage option. In Canada dial 1 866 288-4268. If you dont know your PIN code or if you have forgotten it contact your service provider.
You can return or exchange your device during the return and exchange period if you purchased it. User Manual Legal Information. For example some devices must be returned within 14 days from the date of purchase instead of 30 days.
Step 1 - Care Agent advised that. Do not store your PIN code within your phone instead store your PIN in a location that is. Your phone is designed to make it easy for you to access a wide variety of content.
Go to our return policy and watch the Returning your device video. For your protection we want. For 15 days or more a refund is subject to the manufacturers warranty period.
The link to your label in the email will expire 30 days from receipt. Not returning your device voids the ATT Trade-In Offer. Remove any SIM or memory cards.
Otherwise chat with us or call us at 8002882020 to get started. Be in like-new condition with no physical or water damage. If you made your purchase on Premier or by phone and received it by mail you can mail the device back to ATT or take it to any ATT retail store.
Up to 6 cash back Please contact us at. Remove the SIM card. M Ship your product to us.
Some phones devices and accessories dont use the standard ATT return policy. Home Key Press to return to the Home Screen from any application or screen. Take pictures of your device front to back.
Press to wake up your phone. Following those instructions should allow you to clear nearly all the data in your phones memory. Note the Tracking for your records.
Follow the instructions to install and charge the new battery. Please enter your model number in the box below to find the manual and quick start guide. Keep all removable parts like the battery chargers or stylus.
Have the manufacturers original packaging. Return the device within the offer window. 122 Power on your phone Press and hold PowerBackHang Up until the phone powers on.
Depending on your phone the steps and language may be a little different. Press and hold to see recently used applications. Before you return your defective device.
Take a picture of the tracking number. To start the process contact us through online chat or 8003310500. If youre expecting an email but dont see it.
Well ask for your email or mailing address where we can let you know exactly what to return. If you started the return process online well be in touch. Type in your PIN code if necessary.
But each phone has instructions to reset to the makers original settings. Reset the phone to remove all of your data text and pictures and passwords. To reduce the risk of fire or injury to persons or damage to the telephone read and follow these instructions carefully.
To replace the battery press the tab and slide the battery compartment cover downwards. Delete your personal data by resetting your defective device. For specific exception details about the return policy for your phone device or accessory visit ATT Wireless Return Policy and click the Returns by Device tab.
If youre returning your equipment by mail or canceling your service call the number provided on your invoice. Once unlocked Home screen is displayed. Remove the SIM or SD card.
Lit out the old battery and disconnect it from the handset. M Place the pre-addressed return label on the box. Over the phone from AT.
We encourage you to initiate your return within 10 days to avoid being billed for non-returned equipment while equipment is in transit. You must return or exchange it at any ATT company-owned retail store. You can return or exchange a device during the 14-day return period.
800 222-3111 Monday - Friday 7 AM - 4 PM Pacific Time to obtain return authorization information for mailing your product back. Credits or monetary reimbursements are only applicable within the first 30 days on purchases made through the ATT Consumer Sales and Service Center or through the ATT Web site. Take out the card and do not turn it in when you turn in the phone.
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